The consultant pharmacist software glossary.

A structured check that software performs the agreed workflows before a buyer accepts a new system, interface, or migration.

In this guideFor MRR software, a useful test follows a realistic resident from imported information through review, recommendation, response, follow-up, report, and export.

Information retained to show what happened, when it happened, and who or what was involved.

In this guideEvidence may include timestamps, report versions, status history, recipient records, and exports. A product label alone does not establish that the evidence is complete or suitable for a particular purpose.

A chronological record of selected activity or changes within a system.

In this guideBuyers should ask which actions are recorded, whether prior values remain visible, who can view or export the history, and how long it is retained.

A contract used under HIPAA when a business associate handles protected health information for a covered entity.

In this guideAvailability of a BAA is an important vendor question, but a signed agreement does not by itself prove that a product, configuration, or workflow is compliant.

Software operated on remote infrastructure and accessed over a network, commonly through a web browser.

In this guideBuyers still need to confirm hosting, availability, backups, access controls, support, data location, incident handling, and export arrangements.

A pharmacist who provides review, advisory, and related pharmacy services to a facility or care setting.

In this guideOn this site, the phrase usually refers to pharmacists conducting medication regimen reviews and managing the resulting recommendations, responses, reports, and follow-up in long-term care.

The transformation of information from one system's structure or format into another system's structure or format.

In this guideConversion should be checked for scope, field mapping, attachments, status history, dates, authorship, exceptions, and reconciliation—not assumed to provide perfect parity.

A copy of information taken out of a system in one or more documented formats.

In this guideA useful buying question is whether exports are complete, readable, structured, repeatable, and available both during the contract and at offboarding.

The planned movement of information from one system or storage location to another.

In this guideMigration includes inventory, cleanup, conversion, validation, exception handling, sign-off, continuity planning, and preservation of the source data until reconciliation is complete.

Software used by a pharmacy to support dispensing operations and related medication records.

In this guideA dispensing system may supply context to an MRR workflow, but a named connection should never be assumed. Buyers should verify the exact interface, fields, frequency, direction, and exception process.

A digital system for clinical and administrative health information used by care providers.

In this guideIn an MRR evaluation, the important question is which resident information can be accessed or exchanged, under what permissions, and how current and complete it is.

A digital record used to document medication administration in a care setting.

In this guideeMAR information can add important context, but access, integration, omissions, timing, and workflow vary. A vendor's general integration language is not proof of a specific live interface.

A stepwise reduction of a medication dose used to determine whether a condition or symptoms can be managed with a lower dose or without the medication.

In this guideOn this site, GDR usually appears in the nursing-facility psychotropic workflow. Software can help organize review and follow-up, but it does not replace clinical judgment or establish compliance.

An arrangement or service that enables health information to be exchanged among authorized participants.

In this guideBuyers should verify the actual organization, data types, consent and access model, refresh timing, and production status of any claimed connection.

The U.S. Health Insurance Portability and Accountability Act and its associated federal rules concerning matters including health-information privacy and security.

In this guideA vendor may describe controls or offer a BAA, but this guide does not convert those statements into an independent HIPAA-compliance conclusion.

The work required to put software into routine use, not merely to turn on an account.

In this guideIt can include configuration, data preparation, migration, interfaces, training, validation, workflow design, launch support, and responsibility for unresolved issues.

A broad term for systems or workflows being connected so that information or actions can move between them.

In this guideBecause the term is imprecise, ask for the named systems, live customers, exchanged fields, direction, frequency, matching rules, error handling, fees, and owner of support.

A defined connection through which systems exchange specified information or actions.

In this guideAn interface can be one-way or two-way, batch or real-time, standard or custom. Its existence does not guarantee complete data, reliable matching, or a usable exception workflow.

The ability of systems to exchange information and make practical use of what is exchanged.

In this guideThis is a stronger idea than simply having an interface: meaning, identity matching, workflow fit, permissions, and exception handling all matter.

A medication-related issue identified through professional review that may require reporting, clarification, monitoring, or action.

In this guideThe applicable rule, guidance, setting, urgency, and clinical facts determine what must happen. Software can support documentation and routing, not make the professional determination by itself.

Services and supports provided over an extended period to people who need ongoing assistance or care.

In this guideThis site focuses mainly on consultant-pharmacist and medication-review workflows in U.S. long-term-care settings; requirements differ by setting and jurisdiction.

A record of medications scheduled and administered to a person in a care setting.

In this guideThe MAR can be important review context, but it is not interchangeable with an order list, dispensing history, progress note, laboratory result, or complete clinical record.

A structured pharmacist review of a person's medication regimen in its clinical and care context.

In this guideAcross this site, MRR includes more than spotting a concern: it connects resident context, professional review, reporting, response documentation, follow-up, and usable history.

A broad category of pharmacist-provided services intended to help optimize medication use and outcomes.

In this guideMTM and nursing-facility MRR can overlap in skills and activities, but they are not interchangeable labels. Product fit should be tested against the specific setting and workflow.

A screen or report that brings information from more than one facility into a shared operational view.

In this guideBuyers should test permissions, filters, definitions, freshness, drill-down, exports, and whether unresolved work can be managed without losing facility context.

A residential care setting that provides nursing or related services and is subject to the rules that apply to its certification, location, and services.

In this guideThe site's requirements guide focuses on the U.S. federal baseline for Medicare- or Medicaid-certified nursing facilities and should not be generalized to every care setting.

The recorded result or disposition of a recommendation, issue, or follow-up step.

In this guideUseful outcome statuses need clear definitions. “Closed,” for example, might mean accepted, declined, no longer applicable, or administratively completed—very different results.

Individually identifiable health information protected under HIPAA when held or transmitted by a covered entity or its business associate, subject to the rule's definitions and exceptions.

In this guideMRR workflows may involve PHI in source records, notes, reports, messages, exports, and backups, so access, handling, retention, and disposal questions belong in software evaluation.

A medication that affects mental processes or behavior; the precise regulatory or clinical scope depends on the context in which the term is used.

In this guideOn this site, the term appears mainly in nursing-facility review, documentation, indication, monitoring, GDR, and follow-up workflows.

A systematic approach to maintaining quality assurance and conducting performance-improvement work.

In this guideSoftware reports and multi-facility views may support analysis, but dashboards alone are not a QAPI program and do not establish that a facility has met its obligations.

A pharmacist's documented suggestion or requested action arising from review.

In this guideA useful record distinguishes the concern, rationale, urgency, intended recipient, delivery path, response, outcome, and any pending follow-up.

The process used to make a review report or recommendation available to its intended recipient.

In this guideGenerated, sent, delivered, opened, acknowledged, and acted on are different states. Buyers should test which ones the software can actually evidence.

A person living in a long-term-care or nursing-facility setting and receiving services there.

In this guideThe resident—not a medication list in isolation—is the center of the MRR workflow described throughout this guide.

A recorded reply or decision concerning a recommendation or reported issue.

In this guideA response is not necessarily proof that an action occurred. Systems should make the response, decision-maker, date, resulting task, and unresolved follow-up legible.

A way to assign system permissions according to a person's role or responsibilities.

In this guideBuyers should test actual permissions at facility, resident, report, export, configuration, and administrative levels rather than relying on the presence of a roles feature.

Software provided as an ongoing service, commonly hosted by the supplier and accessed online under a subscription or contract.

In this guideEvaluation should cover service availability, updates, support, security responsibilities, contract change, renewal, data access, and exit—not only the monthly fee.

A sign-in arrangement that lets a user access an application through an organization's identity provider.

In this guideConfirm supported identity standards, provisioning and removal, multifactor authentication, fallback access, fees, and whether every user type is covered.

An editorial approach that ties consequential statements to identifiable, current evidence and preserves the limits of that evidence.

In this guideThis guide separates public documentation, vendor statements, regulatory sources, observation, and unknowns instead of treating every feature label as demonstrated fact.

A reusable structure for documenting a review, recommendation, report, or other recurring item.

In this guideTemplates may improve consistency, but buyers should test editing, governance, versioning, exceptions, portability, and whether structured data remains usable outside the final document.

The combined cost of acquiring, implementing, operating, supporting, changing, and eventually leaving a system over a defined period.

In this guideFor MRR software, TCO questions can include subscriptions, setup, conversion, interfaces, training, support, internal labor, contract terms, renewal, and export or offboarding fees.

An approach that applies the same editorial role and evidence standard regardless of which supplier is being discussed.

In this guideOn this site, comparisons and reviews are editorial. Promotional pages and paid-referral advertisements are separately and clearly disclosed.

The connected sequence of people, information, decisions, actions, and handoffs required to complete work.

In this guideAn MRR workflow runs beyond the review screen: it includes inputs, prioritization, documentation, routing, response, follow-up, reporting, coverage, and retained history.