practice

Age-friendly pharmacy recognition is a useful signal—if you know what it does and does not prove

ASCP highlighted the first pharmacies to earn its Age-Friendly Pharmacy recognition in May. The news matters less as a badge story than as a prompt for a more disciplined question: can your medication-review workflow show its work?

A consultant pharmacist and nursing leader reviewing a report together in a senior living setting
Recognition programs are most useful when they sharpen an operating conversation with care partners.

What ASCP announced

On May 11, ASCP said Consonus Pharmacy and Siler Pharmacy became the first pharmacies recognized through its Age-Friendly Pharmacy program. The announcement is a marker of where senior-care pharmacy is moving: not just documenting a review, but organizing medication work around the practical needs of older adults and the care teams around them.

The recognition should be read carefully. It is an ASCP program, not a blanket endorsement of every product, facility, or pharmacist involved. It also does not make a software platform age-friendly on its own. A tool can support a disciplined process; it cannot supply the clinical judgment, communication, or accountability that a process requires.

Turn the announcement into a software question

For a consultant pharmacist, this is a useful time to inspect the gap between a good review and a good operating record. Can the system make a recommendation understandable to the recipient? Can the pharmacist see which items are still open? Can a facility leader see patterns without reading every individual report? Can a covering consultant understand why a previous decision was made?

Those questions are closer to a real buying decision than a generic feature checklist. The answers may point to structured recommendations, follow-up states, psychotropic workflows, audience-specific reporting, role controls, or a shared worklist—but only if the vendor can demonstrate the feature in the buyer's own use case.

A small practice can start without a new platform

Before buying anything, choose one recurring area of care—perhaps high-risk medications, anticholinergic burden, or a psychotropic follow-up process—and document the handoff from observation to recommendation to response. Notice where the workflow breaks. That break is a better requirement than a long wish list.

If the gap is reporting, the next software conversation should be about an actual facility packet. If the gap is follow-up, ask to see open, deferred, and closed recommendation states. If the gap is coverage, test a realistic handoff. A careful pilot tells you more than a polished demo.